Arrivals
On arrival you have the choice of either jumping in at the deep end and experiencing the hustle and bustle of getting a taxi at the airport, or you could book one of ours in advance which will be waiting for you at the airport with a name board.
It makes things easier having a driver waiting for you, but we wouldn't want to rob you of the opportunity of experiencing the airport rush.
Once you arrive at your accommodation, you will be greeted by a member of our team who will give you a short briefing and answer any questions you might have.
Check-in times are flexible within reason.

Departures
Depending on demand we can allow for extra time in the accommodations, but we do require checkout to be by 2 pm max, as we do need to service the premises.
We will arrange for our taxi driver to pick you up if you require so.
All extras should be paid on the day they are requested, if you are using our taxi driver on arrival, this should be paid with the settlement of your holiday package in advance, the costs will be detailed below.

Goodies basket
After a ten hours journey, the first thing I want to do is have an ice cold drink!
You'll be pleased to find some complimentary items that will make you feel like you've just stepped into your own holiday home.
These include: Soap, shampoo, conditioner, coconut oil, toilet paper, washing powder, dish washing liquid, candles, incense, salt, pepper, tomato sauce, olive oil, lemons or limes, water, beer or wine, fruit juice, coffee, tea, sugar, sweetener, milk, butter, eggs, cornflakes, bread, jam and seasonal fruit.

Personal Chef
On request, we can make you feel extra special, with a private Chef to source and cook a fresh meal for you in the comfort of "your own home". Costs vary depending on items chosen.

Therapies and treatments
You can choose from a number of different treatments such as Holistic massage, Ayurvedic massage and treatments, Indian head massage, Japanese acupressure, Reiki healing, Reflexology, Aromatherapy, Yoga and meditation, detox programmes, eye brow threading and henna tattooing.
Please read more about specifics under Therapies.

Bikes and scooters
On request, you could hire a bike to go for a cycle on the beach, or just to get lost in the villages and discover places you wouldn't see by car, or go for the faster and lazier option scooting around southern Goa, checking out different beaches, site seeing, going to Margao to shop at the Municipal Market, etc. Costs vary depending on length of hire.

Services
Your accommodation will be cleaned, bedding and towels will be changed and toilet paper replenished three times a week, this excludes the initial goodies basket but if you do require our shopping services this can be arranged at an extra cost.

Tipping
We feel that you should use your own discretion with regards to tipping, keeping in mind that it would be appropriate and is not regarded as an insult.
We've chosen a team of local Goan people to work with, as this is the minimum contribution we can give back as a sign of appreciation and gratefulness for the privilege of living here. They are treated with respect and as family so we expect you to treat them like wise.
There is a comments book at the entrance. Please let us know how you found our services.
Suggestions are welcome!